We are growing and seeking
innovative, good fellows who love the land.

People who share our vision:
Autonomy Now.

Dev Support

Tel Aviv | Israel

About The Position

Imagine there was a platform that allows operating multiple autonomous vehicles, in the air and on the ground, across the globe, from a single location. How awesome would that be?!

What if you were the one that helped build it from scratch?

Based in TLV , Bluewhite is a world leader in autonomous technologies and unmanned systems. We are seeking a passionate, Dev Support to join our R&D team & help build our new revolutionary RaaS (Robot-as-a-Service) platform.

You will play a key role in a fast-growing team with significant impact and potential for professional and personal growth.

If you are an individual who thrives in a fast-paced environment, who leads, takes ownership, is tech-savvy and loves client interactions - we’re waiting to hear from you!

This is an amazing opportunity for those who want to take part in an evolving team, to gain significant experience and make a real business impact! 

Responsibilities - what you’ll be doing:

● Support customers and provide creative technical solutions while making an impact on  

  the R&D & Product roadmap

● Deploy BWR products from cloud infrastructure

● Install and monitor different network systems deployed on customer premises 

● Deploy & install Linux-based systems and administrate them 

● Manage the Israel on-call duty

● Escalation Engineer for Tier 1 and Tier 2 troubleshooting issues

● Be accountable for training & knowledge sharing across the CA US and IL teams 

● Work night/day shifts according to the client’s changing schedule and needs 

● Flexibility in hours and ability to work as a remote team with the Israel R&D team

● Availability to travel abroad hi- frequently

Requirements

Requirements - does this describe you? 

● 5+ years of directing in technical customer support / field service-based environment – Must

● 3+ years proven hands-on support for Cloud Based Systems (preference in AWS) - Must

● 2+ years in IT industry experience - Must

● Experience in working in remote deployment environments - Must 

● Knowledge of basic principles of hardware, network, software, database – Must

● knowledge in Linux operation systems such as Ubuntu - Must

● Analytical and troubleshooting skills 

● Able to take initiative and drive change and handle pressure 

● Keen learner with a technical attitude to assimilate new learning quickly 

● Capacity and passion to help customers 

● Must be authorized to work in the US 

● Fluent in English – Must

Advantages - these will bring you to our front row: 

● Scripting: Bash/Shell, Python, and IP networking

● Experience in troubleshooting distributed applications like Docker / Kubernetes  

● Experience with low-level analytics & logs

About Us:

Bluewhite provides cutting-edge autonomous systems and services globally. ​ Our solutions aim to optimize operations and productivity in various domains like agriculture, security and smart mobility.​ We help our customers adopt new autonomous technologies, and improve efficiency and effectiveness on their existing products & services.

Bluewhite is led by ex-IAF pilots and engineers with more than 20 years of experience in designing, developing and operating autonomous systems both in the air and on ground. Our team of 100+ professionals is composed of autonomous operation experts, system engineers, robotics experts and optimization & AI algorithms developers. Among our customers and partners you will find companies like Intel, Nvidia and Renault.

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